Hospice & Palliative Care

Speakers:
Terry Altilio, LCSW, APHSW-C
Palliative Social Work Consultant

Anne M. Kelemen, LICSW, APHSW-C
Private Practice, Palliative Care Consulting

Purpose: This webinar will highlight the impact of "open notes" as a catalyst to enhanced attention to language and word choice, isolating unintended consequences of our written and oral communications. By isolating a sampling of words and phrases infused in healthcare and more specifically palliative and hospice parlance the intention is to raise consciousness and discernment in how clinicians both initiate and respond to language that may do unintended harm. 

Objectives:

1. Recognize that language and word choice ubiquitous in palliative practice have the potential to create unintended consequences and impact outcomes, creating distance when the intention is to build relationships
2. Utilize constructs such as testimonial injustice and delegitimization to inform communication whether in documentation or conversation
3. Develop confidence and emerging comfort to intervene when language and word choice used in patient care impacts outcomes and may reflect bias and foster inequities

Target Audience: Primary care providers, nurse practitioners, palliative care specialists, pain specialists, registered nurses, advanced practice nurses, registered nurses with a specialty in palliative care/hospice, social workers, allied health professionals, fellows, residents, and medical students

Criteria for Successful Completion:

1. Attendance at entire session
2. Submission of completed evaluation form

Continuing Education Credits: 1.0

Continuing Education Accreditation

Physicians: The AAFP has reviewed MJHS 2025-2026 Interprofessional Webinar Series, and deemed it acceptable for AAFP credit. Term of approval is from 09/18/2025 to 08/31/2026. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This session The Power of Language: Linking Word Choice to Outcomes and Inequities is approved for 1.0 Live AAFP Elective credits.

Note: Physicians should contact their respective licensing boards and specialty certification boards about acceptance of AAFP Elective credits when attempting to satisfy CME credit requirements.

Nurses: The MJHS Institute for Innovation in Palliative Care is an approved provider of nursing continuing professional development by the Northeast Multistate Division Education Unit, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

Social Workers: MJHS Institute for Innovation in Palliative Care is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0242.

Fees:
Individual: Free (includes CME/CE certificate)
Group: Free (includes unlimited CME/CE certificates)

System Requirements for Computers and Mobile Devices:
https://support.goto.com/webinar/help/system-requirements

Disclosures
Terry Altilio, LCSW, APHSW-C and Anne M. Kelemen, LICSW, APHSW-C, have no financial arrangements or affiliations with any commercial entities whose products, research, or services may be discussed in these materials. Any discussion of investigational or unlabeled uses of a product will be identified.

No Planning Committee Member has any disclosures.

Planning Committee Members
Myra Glajchen, DSW
Kerrianne P. Page, MD, HMDC
Joyce Palmieri, MS, RN, CHPN
Karen Richards, PhD, EdS