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Hospice & Palliative Care

ONLINE CONTINUING EDUCATION

Learn Anytime. Earn Credits. Improve Practice.

Free
14.5 Credits

Palliative Care for Case Managers

13 FREE on-demand CCMC-approved webinars for case managers

Palliative Care for Case Managers
14.5 Credits

Speaker
Speakers:
Betty Hilleman, MBA, MSN, RN, CHPN
Palliative Care RN Specialist
MJHS Hospice and Palliative Care

Charlotte Huebner, RN-BC, BSN, CHPN
Staff Development Educator
MJHS Hospice and Palliative Care

Colleen Fleming-Damon, PhD, ANP-BC, ACHPN, FT
Director of Education and Training
MJHS Institute for Innovation in Palliative Care

Joyce Palmieri, MS, RN, CHPN, FPCN
Senior Vice President of Clinical Services
MJHS Hospice and Palliative Care

Lisa Rosenzweig, PhD
Bereavement Coordinator
MJHS Hospice and Palliative Care

Marilyn Bookbinder, RN, PhD, FPCN
Director of Quality and Performance Improvement
MJHS Institute for Innovation in Palliative Care
Assistant Professor
Department of Family and Social Medicine
Albert Einstein College of Medicine

Michael Mencias, MD, FAAHPM
Senior Hospice Physician
MJHS Hospice and Palliative Care

Myra Glajchen, DSW, MSW, BSW, ACSW, APHSW-C
Director of Education and Training
MJHS Institute for Innovation in Palliative Care

Russell K. Portenoy, MD
Chief Medical Officer, MJHS Hospice and Palliative Care
Executive Director, MJHS Institute for Innovation in Palliative Care
Professor of Neurology and Family and Social Medicine
Albert Einstein College of Medicine

Goal: Webinars within this series are designed to help case managers better understand the needs and care options of seriously ill patients from the time of diagnosis to the end of life, improving their abilities in communicating with patients, families, and providers.


Assessment and Management of Impending Death

Purpose: Acquire the knowledge and skills required of a specialist-level palliative care clinician in evaluating and managing a patient in impending death.

Objectives:

  1. Identify and manage the signs and symptoms associated with impending death, using nonpharmacologic and pharmacologic options
  2. Recognize and address the common family concerns preceding death
  3. Describe how to pronounce a patient’s death and provide postmortem care


Caregiving Professionally: Putting out Fires Everyday but at Risk for Burnout

Purpose: The purpose of the webinar is to increase clinicians’ awareness of 1) the risk for compassion fatigue, vicarious traumatization, and burnout when caring for palliative care and hospice patients and their families, particularly in the current context of the COVID-19 pandemic, and 2) self-care strategies used to mitigate the risks.

Objectives:

  1. Define and discuss the risks of caring for patients and families in a palliative care or hospice context
  2. Describe the elements of self-care and its significance when caring for those receiving palliative care or hospice services
  3. Consider professional caregiving risks and self-care in the context of the COVID-19 pandemic


Communication in Palliative Care: Serious Illness Discussions

Purpose: Patients with serious chronic illnesses benefit from repeated, timely, sensitive, and actionable goal setting discussions. The goal of this webinar is to describe the elements of goal setting discussions and provide a framework for improving the ability of clinicians to engage in these discussions with seriously ill patients and their families.

Objectives:

  1. Position goals discussions as part of palliative care
  2. Develop a workable definition and framework for goals discussions
  3. Discuss a communication tool for goal setting discussions


Communication With Patients and Families at End-of-Life

Purpose: This webinar will review communication skills needed for the clinical practice of palliative care and end-of-life nursing care.

Objectives:

  1. Describe mindfulness processes that nurses can use in preparation for skillful clinical communication
  2. List three techniques that are used to structure skillful clinical communication
  3. Identify three benefits of using skilled communication techniques


Family Meetings in Hospice and Palliative Care

Purpose: The purpose of this webinar is to describe the importance of the family meeting as a best practice for advance care planning and caregiver support in hospice and palliative care.

Objectives:

  1. Discuss best practices related to the family meeting in hospice and palliative care
  2. Describe core communication skills integral to the family meeting
  3. Discuss challenging clinical scenarios in the context of the family meeting


Hospice: Current Perspective

Purpose: This webinar will describe the evolution of hospice in the U.S. from its inception to its current form—a large, highly regulated government program providing home-based palliative care to patients with advanced illness and their families.

Objectives:

  1. Define hospice as it has evolved in the U.S. and understand its history.
  2. Explain hospice’s relationship to palliative care and describe hospice in terms of its characteristics as a healthcare delivery system.
  3. Identify emerging trends in hospice, continuing barriers to utilization, and the impact of the COVID-19 pandemic on hospice care.


Interprofessional Team Conflict

Purpose: The aim of this webinar is to assist participants to increase their knowledge and understanding of interdisciplinary conflict in hospice and palliative care teams and to develop strategies for conflict resolution.

Objectives:

  1. Define team conflict
  2. Describe the purpose and goals of the interdisciplinary team (IDT) in hospice and palliative care
  3. Identify common sources of team conflict
  4. Describe strategies for resolving various types of conflict


A Key Outcome of Advance Care Planning: The Advance Directive

Purpose: Having an advance directive has been linked to cost savings (Medicare dollars) at end-of-life, a lower likelihood of dying in a hospital where most do not prefer, and higher usage of hospice care and better quality of dying for patients and their families. The goal of this seminar is to gain an introductory understanding of the social changes that have occurred since the enhancement of the Patient Self-Determination Act (PSDA) in 1991, specifically the advance directive. This webinar will provide an introduction to major efforts leading the field of palliative care to improve the quality of advance care planning discussions and the completion of advance directives.

Objectives:

  1. Discuss the prevalence and significance of having an advance care planning discussion and completion of an advance directive
  2. Recognize the barriers and facilitators to conducting advance care planning discussions and completing an advance directive
  3. Describe resources and strategies for improving advance care planning discussions and completing an advance directive for patients and families and professionals
  4. Review common situations in which nurses can identify barriers and facilitate discussions and completion of advance directives


Nursing Assessment and Case Management

Purpose: This webinar will assist the participant to acquire the knowledge and skills to provide hospice and palliative care for individuals with chronic illness, leading to the improvement of quality of life for individuals with chronic illness.

Objectives:

  1. Explain the principles and models of case management
  2. Articulate and incorporate the practice of clinical assessment
  3. Articulate and incorporate best practices in the assessment and management of patients with chronic illness


Nursing Assessment and Management of Pain in Advanced Illness

Purpose: The purpose of this webinar is to acquire the knowledge and skills to incorporate best practices for the assessment and management of pain in individuals with advanced illness.

Objectives:

  1. Explain the principles and theories of pain
  2. Articulate and incorporate the practice of pain assessment
  3. Assess the presence of pain utilizing specific tools to scale and interpret
  4. Articulate and incorporate best practices in the pharmacological and nonpharmacological management of pain


Nursing Care in the Final Hours of Life

Purpose: The goal of this webinar is to: 1) Educate nurses in clinical skills and professional mindfulness necessary to provide a therapeutic presence for a patient and family as death nears and 2) Educate nurses in the role of the hospice nurse as a member of the interdisciplinary team.

Objectives:

  1. Assess the physical signs of disease progression indicative of approaching death, and name at least three common signs and symptoms
  2. Assess the psychosocial and spiritual-existential factors which impact a patient's and family's experience of approaching death, and state the potential impact on the dying process
  3. Facilitate physical, psychosocial, and spiritual comfort through nursing interventions during the final hours of life, and give an example which includes at least three holistic interventions


Nursing Symptom Assessment and Management in Hospice and Palliative Care

Purpose: The purpose of this webinar is to assist the participant to acquire knowledge and skills to provide hospice and palliative care nursing for individuals with chronic illness. This knowledge will help in the palliation of symptoms, leading to the improvement of quality of life for individuals with chronic illness.

Objectives:

  1. Assess and screen for dyspnea, anxiety, depression
  2. Articulate best practices for nursing assessment and management of these prevalent symptoms of chronic illness
  3. Integrate didactic learning into practice


Understanding and Improving Hospice Underutilization

Purpose: In this webinar, attendees will gain knowledge about the value proposition and underutilization of the Hospice benefit, patient eligibility and enrollment practices, and the manifold barriers to access, and will acquire information about changes in practice that may improve hospice utilization.

Objectives:

  1. Discuss the elements that comprise the Hospice benefit in the U.S.
  2. Explain the regulatory requirements for Hospice eligibility
  3. Discuss the array of factors that may limit access to hospice use
  4. Present strategies for improving Hospice utilization at the practice level
  5. Describe the types of next steps that would be needed to improve access to hospice throughout the healthcare system

Target Audience: Case managers

Criteria for Successful Completion:

  1. Attendance at entire session
  2. Submission of completed evaluation form
  3. Successful completion of a posttest; 70% passing grade

Continuing Education Credits: 14.5

Continuing Education Accreditation

Case Managers: This program has been pre-approved by the Commission for Case Manager Certification to provide continuing education credit to CCM® board-certified case managers.

Fees: Free (includes CE certificate)

Release Date: November 7, 2022

Expiration Date: November 7, 2023

Disclosures:

Betty Hilleman, MBA, MSN, RN, CHPN; Charlotte Huebner, RN-BC, BSN, CHPN; Colleen Fleming-Damon, PhD, ANP-BC, ACHPN, FT; Joyce Palmieri, MS, RN, CHPN, FPCN; Lisa Rosenzweig, PhD; Marilyn Bookbinder, RN, PhD, FPCN; Michael Mencias, MD, FAAHPM; Myra Glajchen, DSW, MSW, BSW, ACSW, APHSW-C; Russell K. Portenoy, MD, have no financial disclosures.

No other Planning Committee Member has financial disclosures.

Planning Committee Members
Lara Dhingra, PhD
Myra Glajchen, DSW
Helena Knotkova, PhD
Joyce Palmieri, MS, RN, CHPN
Russell K. Portenoy, MD
Karen Richards, PhD, EdS
Wini Schein, BA

Price: Free

The MJHS Institute for Innovation in Palliative Care is pleased to offer our free interdisciplinary webinar series, live and on demand, delivered by frontline experts, typically offering 1.0 AMA PRA Category 1 Credit™ for Continuing Medical Education (CME), Nursing continuing education (CE), Social Work CE credits, and Music Therapy CE edits.

Our free interactive multimedia modules on Community-Based Palliative Care Program Development  and Caring for Holocaust Survivors With Sensitivity at End of Life  offer up to 9.75 CE credits.

Free pdf downloads now available: 15 palliative care professional factsheets and patient education handouts on 18 topics in English, Spanish, Haitian Creole, Arabic, French, and Russian.

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