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Professor’s Rounds:
Improving Serious Illness Conversations Through Tools, Training, and Systems Changes

This webinar is presented in collaboration with the
National Hospice and Palliative Care Organization.

Funding Disclosure: No commercial funding has been accepted for the activity.

Date and Time: February 21, 2017, 4:00 PM – 5:00 PM ET (Live)

Location: Online at

Speaker Name and Title:
Susan Block, MD
Director, Serious Illness Care Program
Department of Psychosocial Oncology and Palliative Care
Dana-Farber Cancer Institute and Brigham and Women’s Hospital 
Professor of Psychiatry and Medicine
Harvard Medical School
Boston, MA

Purpose: This webinar will provide participants with basic understanding of a multi-component intervention, targeted at non-palliative care clinicians, that is designed to assure universal access to serious illness conversations for all patients who could benefit from them

Participants will be able to:

  1. Describe the tools, training approach and systems change elements that improve serious illness conversations
  2. Describe the impact of the Serious Illness Care Program on patient outcomes; frequency, timing, and quality of serious illness conversations; and resource use
  3. Identify the eight elements of an effective serious illness conversation

Why Do I Need to Know This?
Currently, there is no systematic approach to advance care planning. Fewer than one-third of patients with end-stage medical diagnoses report discussing end-of-life preferences with physicians. Conversations often fail to address key elements of quality discussions. This program will provide participants with a blueprint of how to expand access to serious illness conversations across their health systems.

Target Audience: palliative care specialists, pain specialists, primary care providers, nurse practitioners, registered nurses, advanced practice nurses, registered nurses with a specialty in palliative care/hospice, pharmacists, allied health professionals, fellows, residents, and medical students.

Criteria for Successful Completion:

    1. Attendance at entire session (mandatory for nurses, social workers)
    2. Submission of completed evaluation form (mandatory to receive CE/CME credit for MDs, nurses, social workers)
    3. Successful completion of a posttest; 80% passing grade (mandatory to receive CE credit for social workers)

Continuing Education Credits: 1.0

Continuing Education Accreditation:

Physicians: This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the National Hospice and Palliative Care Organization (NHPCO) and MJHS. NHPCO is accredited by the ACCME to provide continuing medical education for physicians.

NHPCO designates this live activity for a maximum of 1.0 AMA PRA Category 1 credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nurses: NHPCO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s (ANCC) Commission on Accreditation.

NHPCO designates this live activity for a maximum of 1.0 contact hour. Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education and does not imply endorsement of any commercial product discussed in conjunction with this activity.

Social Workers: NHPCO is an approved provider of continuing education contact hours by the National Association of Social Workers (Provider #886414158).

This program is Approved by the National Association of Social Workers (Approval #886414158-2553) for 1 continuing education contact hour.

MJHS Institute for Innovation in Palliative Care SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0242.

Individual: $45 (includes CME/CE certificate)
Group: $145 + $5 per CME/CE certificate

Registration fees for webinars are not refundable.

System Requirements for Computers and Mobile Devices:

Susan Block, MD, has no financial arrangements or affiliations with any commercial entities whose products, research or services may be discussed in these materials. Any discussion of investigational or unlabeled uses of a product will be identified.

Russell K. Portenoy, MD, Planner, has indicated a relationship with Pfizer Inc. and with AstraZeneca Pharmaceuticals LP for research grant support. No other Planning Committee Member has any disclosures.

Planning Committee Members
Barbara Bouton, MA, FT
Colleen Fleming-Damon, PhDc, APRN-BC, ACHPN-BC, C.T.
Steven R. Gardner, MPA, PAHM
Myra Glajchen, DSW
Jennifer Kennedy, RN, MA, BSN, CHC
Russell K. Portenoy, MD
Karen Richards, PhD, EdS
Judith A. Skretny