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On-Demand Webinar Series:
Communication with Patients and Families at End-of-Life

Note: Institutional group rates are available upon request

Select type to purchase:

Funding Disclosure: No commercial funding has been accepted for the activity.

Location: Online at

Speaker Name and Title:
Betty Hilleman, MBA, MSN, RN, CHPN
Palliative Care RN Specialist
MJHS Hospice and Palliative Care

Purpose: This webinar will review communication skills needed for the clinical practice of palliative care and end-of-life nursing care.


  1. Describe mindfulness processes that nurses can use in preparation for skillful clinical communication
  2. List three techniques that are used to structure skillful clinical communication
  3. Identify three benefits of using skilled communication techniques

Target Audience: Nursing administrators and managers, nurses, and healthcare coaches

Criteria for Successful Completion:

  1. Attendance at entire session
  2. Submission of completed evaluation form
  3. Successful completion of a posttest (70% passing grade)

Continuing Education Credits: 1.0

Continuing Education Accreditation:

Nurses:  MJHS Institute for Innovation in Palliative Care is an approved provider of continuing nursing education by The Alabama State Nurses Association, an accredited provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.


Individual:  $25 (includes CE certificate)

Release Date: May 14, 2018

Expiration Date: February 14, 2021

Betty Hilleman, MBA, MSN, RN, CHPN, has no financial arrangements or affiliations with any commercial entities whose products, research or services may be discussed in these materials. Any discussion of investigational or unlabeled uses of a product will be identified.

Russell K. Portenoy, MD, Planner, has indicated a relationship with Tabula Rasa for research support. 

No other Planning Committee Member has any disclosures.

Planning Committee Members
Lara Dhingra, PhD
Colleen Fleming-Damon, PhD, APRN-BC, ACHPN-BC, C.T.
Myra Glajchen, DSW
Helena Knotkova, PhD
Russell K. Portenoy, MD
Karen Richards, PhD, EdS
Wini Schein, BA